Shipping Policy
At Reev, we understand the importance of timely and efficient delivery of travel documents and materials to our customers. Our shipping policy is designed to ensure that our customers receive their documents and materials in a timely and secure manner, while also providing flexibility and convenience.
Scope
This policy applies to all shipments made by Reev, including travel documents, tickets, and other materials, to destinations within India and internationally.
Shipping Methods
Reev uses reputable shipping partners to ensure timely and secure delivery of travel documents and materials. Our shipping methods include:
- Express Courier Services: We use trusted express courier services like Blue Dart, FedEx, and DHL for domestic and international shipments that require expedited delivery.
- Registered Post: We use registered post for shipments that do not require expedited delivery.
- Priority Shipping: We offer priority shipping options for customers who require urgent delivery of their documents and materials.
Estimated Delivery Time
Our estimated delivery times are as follows:
- Domestic Shipments:
- Express Courier Services: 1-3 business days
- Registered Post: 3-5 business days
- International Shipments:
- Express Courier Services: 3-5 business days
- Registered Post: 5-7 business days
Tracking Information
Once your shipment is dispatched, you will receive tracking information via email. You can use this information to track the status of your shipment on the shipping partner’s website.
Shipping Cost
The shipping cost will be calculated based on the weight, dimensions, and destination of the shipment. We will notify you of the shipping cost before dispatching your shipment. You can choose from our various shipping options to select the one that best suits your needs.
Customs and Import Duties
For international shipments, customers are responsible for any customs and import duties levied by the destination country. Reev is not responsible for any delays or additional costs incurred due to customs clearance procedures.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged, please contact us at contact@reev.in or +91 99999 88888. We will investigate the matter and take appropriate action.
Return Shipments
In case of return shipments, the customer is responsible for the cost of shipping. Please ensure that the shipment is properly packaged and sent to our address.
Insurance
We offer shipping insurance to protect against loss or damage during transit. Please contact us for more information on our shipping insurance options.
Last Updated
This shipping policy was last updated on July 8, 2024.
By using our website and services, you agree to our terms and conditions, including this shipping policy.
Please note that our shipping policy is subject to change without notice. We encourage you to review our shipping policy periodically to stay informed about any changes or updates.
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at contact@reev.in or +91 888 470 3333. We’re always here to help.